Label Clause — Label Damage to Canned/Bottled Goods and Claim Calculation
What Is the Label Clause
The Label Clause is a special clause that defines the method for calculating insurance compensation when only the labels, capsules, packaging, or brand markings are damaged on cargo such as canned goods, bottled products, beverages, food, cosmetics, quasi-drugs, or other items where these display elements significantly affect the product’s value or marketability.
Even if the contents or containers themselves are undamaged, issues such as label water damage, bleeding, peeling, tearing, abrasion, soiling, or illegibility can render the product unsellable in its current condition.
On the other hand, when relabeling or repacking can reasonably restore the product to a saleable condition prior to the loss, treating the entire product’s sales value as the damage amount may overstate the loss.
The Label Clause is used in such cases to limit the insurer’s liability to the reasonable costs required for producing new labels, capsules, or packaging; removing damaged markings; relabeling; repacking; or reasonably adjusting the cargo.
However, there is no single, global Institute standard clause called the Label Clause or Labels Clause that is universally used.
In practice, wording varies by insurer, insurance program, or cargo insurance policy under names such as Labels Clause, Brands and Labels Clause, or Brands/Labels Clause.
Since some wordings cover reasonable adjustment costs only when the label alone is damaged, some provide for the removal of brand marks and disposal of residue, while others include packaging damage, the scope should not be judged by the clause name alone.
This article assumes verification of the actual wording of the Label Clause attached and organizes the relationship among label damage, relabeling costs, ICC 2009 Clause 4.3, Clause 13, Clause 16, and Clause 17.
Scope Covered in This Article
| Item | Content Covered in This Article | Content Covered in Related or Separate Articles |
|---|---|---|
| Nature of the Label Clause | Organizes the multiple wordings used in the market such as Labels Clause and Brands and Labels Clause. | Latest clauses and underwriting conditions of specific insurance companies should be confirmed through actual insurance policies and inquiries to underwriters. |
| Damage Only to Labels | Organizes costs related to relabeling, repacking, inspection, and readjustment when the container and contents are intact. | Damage to containers, leakage, decay, deterioration, and foreign matter contamination are covered in the articles on damage to the cargo itself. |
| ICC 2009 Clause 4.3 | Clarifies label damage due to defective packing, preparation, or container stowage and the corresponding exclusion requirements. | General defective packing and details of container stowage are handled in dedicated articles. |
| Duty of Assured | Organizes the relationship between reasonable damage prevention and mitigation measures under Clause 16 and relabeling costs. | Comprehensive discussion of Sue and Labour under MIA 1906 and preservation of subrogation rights is covered in dedicated articles. |
| Waiver and Abandonment | Clarifies that preservation measures under Clause 17 do not constitute a waiver or acceptance of abandonment. | Details of abandonment, total loss, and recovery of residual value by the insurer are covered in the total loss article. |
| Partial Loss and Total Loss | Organizes the general treatment of label damage as partial loss and the strict conditions for constructive total loss. | Details on Actual Total Loss, Constructive Total Loss, and Notice of Abandonment under MIA 1906 are handled in the total loss article. |
| Food Labeling and Legal Compliance | Organizes readability of ingredients, expiration dates, importer, country of origin, allergens, and lot labels. | Final judgments on compliance with the Food Labeling Act, Pharmaceuticals and Medical Devices Act (PMD Act), and other laws are made by importers and specialists. |
| Damage Amount Calculation | Organizes damaged quantity, unit price for relabeling, inspection, sorting, repacking, inland transportation, and residual value. | Final insurance amounts are determined by the official clauses, deductible amounts, insured value, and insurer assessment. |
| Freight Forwarder Involvement | Organizes the Standard Five Classifications for accident notification, quantity confirmation, surveys, warehouse operations, and subrogation response. | Final liability for compensation is decided individually depending on the scope of engagement, contracts, fault, causation, and liability limitations. |
Legal and Contractual Nature of the Label Clause
The Label Clause is not a standard Institute clause embedded in the text of ICC(A), ICC(B), or ICC(C).
It is used as an individual provision added to marine cargo insurance policies or as additional coverage in blanket agreements, with the title and wording varying by insurer.
Typical forms used in the market include the following.
| Type of Clause | Main Content | Focus of Claim Calculation | Points to Confirm |
|---|---|---|---|
| Labels Clause | Limits the insurer’s liability when only labels, capsules, packaging, or similar items are damaged. | Costs necessary for creating new labels, replacing them, and reconditioning the cargo | Confirm whether the scope covers only labels or also capsules and packaging. |
| Brands and Labels Clause | Defines disposal methods for branded goods and costs when only labels or packaging are damaged. | Brand removal, reconditioning, relabeling, repacking, and residual value | Some wordings may prohibit disposal of branded goods without the insured’s consent. |
| Brands/Labels Clause | Addresses permanent markings indicating the manufacturer or supplier and the disposal of damaged goods. | Residual value after brand removal or reconditioning costs | Confirm how containers from which brands cannot be fully removed are handled. |
| Specific Label Cost Endorsement | Sets the scope of coverage for specific products, countries, or markings. | Agreed label unit price, labor costs, and maximum payment limit | May be narrower or broader than general Label Clauses. |
Therefore, it cannot be assumed that all costs related to labels are covered simply because a Label Clause is included.
At a minimum, confirm the following points in the formal policy wording.
- The exact scope, including whether labels, capsules, wrappers, packaging, or brands are covered
- Whether the damage must have been caused by an insured peril
- Whether coverage is limited to the cost of creating new labels or also includes removal, reconditioning, and repacking
- Whether inspection, sorting, warehouse work, and inland delivery costs are included
- Whether prior approval from the insurer is required
- Whether the payment limit is based on the insured value or the value of the damaged goods
- How disposal of residue, removal of brand markings, and residual value are treated
- How cases involving damage to both the contents and containers are handled
Why the Label Clause Is Necessary
For canned goods, bottled products, beverages, food, cosmetics, and similar items, not only the quality of the contents but also the completeness of the labeling affects marketability.
Labels include information such as the product name, brand, ingredients, expiration date, importer, country of origin, allergens, usage instructions, warnings, lot number, and traceability details.
Therefore, even if the contents remain intact, an unreadable, detached, contaminated, or otherwise defective label may prevent the product from being sold as a genuine branded product.
However, if relabeling can restore the product to a legally and commercially saleable condition, the reasonable amount of loss may not be the entire sales value of the product but rather the cost required to restore it to its pre-incident condition.
The Label Clause clarifies this method of loss assessment in advance, thereby avoiding both excessive total-loss valuation and underestimation of necessary relabeling costs.
Cargo Prone to Issues
| Cargo | Main Role of Label | Common Damage Issues | Key Points to Check |
|---|---|---|---|
| Canned Foods | Product name, ingredients, best-before date, lot number, and brand | Water damage, peeling, rust stains, and abrasion | Distinguish dents or rust on the can body from label damage. |
| Bottled Foods and Beverages | Product description, volume, importer, country of origin, and brand | Smudging, tearing, peeling, and adhesive failure | Check for broken bottles, cap condition, and damage to the contents. |
| Seasonings and Sauces | Ingredients, allergens, storage method, and expiration date | Contamination of labels on other products due to leakage | Separate the leakage source from the affected products and confirm the impact on the contents. |
| Cosmetics and Daily Goods | Brand, ingredients, usage instructions, and precautions | Surface abrasion, soiling, and peeling of printed material | Separate appearance standards from regulatory labeling requirements. |
| Quasi-Drugs and Health Foods | Ingredients, efficacy claims, use-by date, and manufacturing number | Unreadable text, missing lot information, and seal damage | Confirm whether replacement of the label is legally permitted. |
| Imported Processed Foods | Local-language labeling, importer, country of origin, and allergens | Peeling, water damage, and loss of printed information on supplementary labels | Confirm whether lawful relabeling by the importer is possible. |
| Branded Products | Authenticity markings, manufacturer warranty, and distribution control | Soiling of brand labels and damage to anti-counterfeiting marks | Check disposal conditions under brand-control requirements and confirm residual value. |
Whether the Label Damage Results from Insured Perils
| Cause of Damage | Typical Examples | Insurance Confirmation | Main References | Key Considerations |
|---|---|---|---|---|
| Accidental Moisture or Contamination | Rain exposure, container damage, leakage from other cargo, or contamination during handling | Confirm the applicable ICC insured perils, insurance period, and causation. | Photographs, container records, rainfall records, and survey reports | Did the accidental event directly cause the label damage? |
| Cargo Shift, Contact, or Abrasion | Movement inside cases, pallet collapse, or contact with adjacent cargo | Check for an external accident, stowage condition, packing condition, and handling circumstances. | Stowage photographs, packing specifications, cargo-shift reports, and CCTV footage | Was the protection adequate to withstand the ordinary course of transit? |
| Packing or Preparation Defects | Insufficient internal protection, lack of waterproofing, gaps inside cases, or abrasion between label surfaces | Confirm the requirements for application of ICC 2009 Clause 4.3. | Packing photographs, identification of workers, timing of packing, attachment of insurance, and specifications | Who performed the packing, when was it performed, and did the defect cause the damage? |
| Label Material or Adhesive Failure | Material vulnerable to moisture, poor print quality, adhesive failure, or improper application | Confirm inherent characteristics under Clause 4.4, manufacturing issues, and the pre-incident condition. | Label specifications, same-batch data, manufacturing records, and pre-shipment photographs | Could similar damage have occurred without a transport accident? |
| Normal Deterioration or Aging | Long-term storage, normal humidity, wear, or discoloration | Check Clause 4.2 on ordinary wear and tear, Clause 4.4, and the insurance period. | Storage duration, temperature and humidity records, inventory records, and pre-shipment condition | Was the change caused by an accidental event or by a normally progressing condition? |
| Errors in Label Content | Incorrect ingredients, expiration date, importer, or country-of-origin information | Treat the issue as a manufacturing, labeling-preparation, or regulatory-compliance matter rather than transport damage. | Label drafts, approval records, and pre-shipment inspection records | Was a correct label damaged by the accident, or was the label already incorrect? |
ICC 2009 Clause 4.3 and Label Damage Due to Inadequate Packing
ICC 2009 Clause 4.3 is an exclusion that applies to loss, damage, or expense caused by insufficient or unsuitable packing or preparation of the subject matter insured where the relevant requirements of the Clause are satisfied.
If labels are rubbed off, peeled, or wetted because of insufficient surface protection, lack of internal spacing, inadequate waterproofing, unsuitable inner packing materials, missing partitions, or insufficient securing of the goods, the relationship with Clause 4.3 should be examined.
However, the mere existence of inadequate packing does not automatically establish that Clause 4.3 applies.
In practice, the following points should be checked:
- Whether the packing or preparation was insufficient or unsuitable for the ordinary course of the insured transit
- Whether that insufficiency or unsuitability caused the label damage
- Whether the packing or preparation was carried out by the insured or their employees
- Whether the packing or preparation was carried out before the attachment of insurance
- If the work was carried out by an independent contractor, the contractual relationship and timing of the work
Under ICC 2009 Clause 4.3, independent contractors are not treated as employees.
Therefore, if an independent external packing contractor performed the work after attachment of insurance, the contractor is not treated in the same manner as an employee of the insured. The official Clause wording, policy conditions, timing, and facts must be reviewed carefully.
| Work Situation | Main Confirmations under Clause 4.3 | Notes | Main Documents |
|---|---|---|---|
| The insured personally performed the packing | Verify the causal connection between insufficient packing and label damage. | Confirm whether the packing was designed to withstand the ordinary course of transit. | Work photographs, specifications, and responsible-person records |
| The packing was performed by employees of the insured | Confirm the relevant requirements under Clause 4.3. | Check the actual employment, direction, and control relationship. | Work instructions, employee records, and photographs |
| An external contractor packed the cargo before attachment of insurance | Confirm the relationship with Clause 4.3 as preparation carried out before attachment of insurance. | Compare the packing-completion time with the attachment of insurance. | Packing records, handover records, and the insurance policy |
| An independent contractor packed the cargo after attachment of insurance | Because independent contractors are not employees, carefully verify whether the Clause requirements are satisfied. | Also examine other exclusions, special conditions, and the contractor’s liability separately. | Engagement contract, work times, and work reports |
Distinguishing Label Damage, Container Damage, Content Damage, and Incomplete Labeling
| Category | Main Condition | Practical Classification | Main Documentation |
|---|---|---|---|
| Label Damage Only | Peeling, smearing, abrasion, tearing, or contamination of the label while the container and contents remain intact | Under the Label Clause, confirm reasonable costs for relabeling, inspection, and repacking. | Damage photographs, container inspection, content inspection, and work quotation |
| Container Also Damaged | Broken bottles, dented or rusted cans, broken caps, or leakage | Confirm the matter as physical damage to the cargo itself rather than label damage alone. | Container photographs, quantity list, leakage records, and survey report |
| Contents Damaged | Decay, deterioration, foreign-matter contamination, odor transfer, quality degradation, or liquid leakage | Treat the matter as quality change or physical cargo damage beyond label damage alone. | Quality inspection, component analysis, temperature records, and test reports |
| Illegible Regulatory Labeling | Ingredients, expiration date, importer, allergens, or lot information are unreadable | Even if the contents are intact, confirm whether lawful relabeling is feasible and calculate its cost. | Regulatory labeling requirements, damage photographs, relabeling drafts, and importer confirmation |
| Original Labeling Deficiencies | Errors or omissions in labeling existed before transport | Classify the matter as a preparation issue involving the manufacturer, shipper, or importer rather than as transport damage. | Drafts, approval records, pre-shipment photographs, and inspection records |
| Sales Refusal Due to Brand Management | The product is physically saleable, but internal standards prohibit regular distribution | Distinguish physical damage from commercial policy, brand protection, and residual-value considerations. | Brand policy, sales criteria, disposal plans, and residual-value assessment |
Costs Considered for Coverage
| Cost Item | Description | Typical Conditions for Consideration | Main Documentation | Notes |
|---|---|---|---|---|
| New Label Creation Costs | Printing and creating new markings to replace damaged labels | When relabeling can restore the product to a legally compliant and saleable condition | Printing quotations, unit price, quantity, and original drafts | Confirm that the quantity corresponds to the number of damaged product units. |
| Damaged Label Removal Costs | Peeling, cleaning, or removing old labels | When removal is necessary for rework without damaging the product or container | Work-process details, time records, unit price, and test results | Verify whether removal could cause secondary damage. |
| Relabeling Costs | Applying new labels and adjusting their position | When rework enables the product to meet legal and commercial sales standards | Work estimates, process schedules, and work location | Compare the reasonableness of manual and machine labeling methods. |
| Inspection and Sorting Costs | Separating damaged items from intact items and confirming quantities | When necessary to identify the quantity of damaged goods | Inspection sheets, photographs, work reports, and quantity summaries | Do not confuse the number of damaged cartons with the number of damaged product units. |
| Repacking Costs | Case packing, sealing, and pallet rearrangement after relabeling | When required to restore the sales or transportation condition that existed before the incident | Material costs, labor costs, and applicable quantities | Separate restoration costs from packing improvements or promotional work. |
| Necessary Warehouse Handling Costs | Inbound and outbound handling, internal transfers, designated work areas, and equipment use | When directly required for inspection, relabeling, or reconditioning | Warehouse statements, work orders, and time records | Distinguish these expenses from ordinary storage charges. |
| Necessary Inland Transportation Costs | Transportation to and from the relabeling facility | When transportation is required as part of a reasonable rework method | Freight quotations, delivery records, and distance information | Confirm that the selected work location and transportation method are reasonable. |
| Quality and Regulatory Confirmation Costs | Inspection, verification, and compliance checks after relabeling | When required before sales can resume and accepted by the insurer | Inspection quotations, reports, and applicable regulatory requirements | Distinguish these expenses from routine quality-control costs. |
Relabeling Costs and ICC 2009 Clause 16 and Clause 17
When the Label Clause expressly covers the cost of new labels, relabeling, or reconditioning following label damage, these costs should first be considered as direct loss-adjustment items under the relevant Label Clause.
Not all relabeling costs are automatically treated as Sue and Labour expenses.
ICC 2009 Clause 16 requires the insured, their employees, and agents to take reasonable measures to avert or minimize recoverable loss and to ensure that rights against carriers, bailees, and other third parties are properly preserved and exercised.
Expenses reasonably and properly incurred under Clause 16 may be recoverable from the insurer in addition to otherwise recoverable loss, subject to the applicable wording and circumstances.
Measures taken after an incident to prevent further label damage, separate intact goods from damaged goods, prevent the spread of contamination, or preserve the value of damaged goods through relabeling may involve Clause 16, provided that the following conditions are satisfied:
- The underlying damage is recoverable under the insurance
- The measures are intended to avert or minimize recoverable loss
- The measures and expenses are necessary, appropriate, and reasonable
- The expenses do not include ordinary business expenses, marketing expenses, or product-improvement costs
- Rights against responsible third parties are properly preserved
ICC 2009 Clause 17 specifies that measures taken by the insured or insurer to save, protect, or recover the cargo shall not be considered a waiver or acceptance of abandonment, or otherwise prejudice the rights of either party.
Clause 17 is not an independent cost-indemnity provision for relabeling expenses.
| Clause | Main Role | Relevance in Label Clause Incidents | Points to Note |
|---|---|---|---|
| Label Clause | Defines how indemnity is calculated when only labels, packaging, or related markings are damaged. | May directly cover costs for new labels, relabeling, repacking, and reconditioning. | Confirm the official wording and payment limits. |
| Clause 16.1 | Requires reasonable measures to avert or minimize recoverable loss. | May relate to sorting, drying, isolation, relabeling, or reconditioning. | Verify that the underlying damage is recoverable. |
| Clause 16.2 | Requires the preservation and exercise of rights against third parties. | May involve notification and subrogation rights against shipping lines, warehouses, delivery companies, or packing contractors. | Manage notification deadlines, claim deadlines, and evidence preservation. |
| Clause 17 | Provides that preservation measures do not constitute a waiver or acceptance of abandonment. | Reconditioning or salvage measures do not automatically alter the legal position of either party. | Clause 17 is not an independent basis for reimbursement of expenses. |
| Clause 18 | Requires the insured to act with reasonable dispatch in circumstances within their control. | Prompt inspection, drying, sorting, relabeling, and notification may be important. | Avoid an increase in loss caused by preventable delay. |
Relationship with Partial Loss, Total Loss, and Constructive Total Loss
When only the label is damaged by an insured peril and the contents and container remain intact, the matter will generally be treated as a partial loss of the damaged goods rather than as a total loss.
Particular average under MIA 1906 concerns partial loss of the insured property caused by an insured peril, other than general average loss.
The Label Clause determines the amount payable for this type of partial damage by focusing on reasonable relabeling or reconditioning costs rather than automatically treating the entire value of the damaged goods as lost.
The mere difficulty or impossibility of relabeling does not immediately establish an Actual Total Loss or Constructive Total Loss.
ICC 2009 Clause 13 imposes strict requirements for a Constructive Total Loss claim. The subject matter insured must be reasonably abandoned because an Actual Total Loss appears unavoidable or because the cost of recovery, reconditioning, and forwarding to the destination would exceed its value on arrival.
The following matters should therefore be examined comprehensively:
- Whether relabeling or repacking is technically and legally feasible
- The combined cost of recovery, reconditioning, and forwarding the cargo to the destination
- The value of the cargo after reconditioning and its market value on arrival
- The salvage value of the damaged goods and the possibility of discounted sale or alternative use
- The possibility of disposal or resale after removal of brand markings
- The Constructive Total Loss provisions under the applicable insurance wording
- Whether and when a Notice of Abandonment is required
| Damage Type | Typical Condition | Main Verification Points | Notes |
|---|---|---|---|
| Partial Loss / Particular Average | Label damage exists, but relabeling or reconditioning is possible | Damaged quantity, reasonable costs, salvage value, and applicable clauses | This is the principal situation addressed by the Label Clause. |
| Partial Damage to the Cargo Itself | The container or contents are also damaged | Separate label-related costs from damage to the cargo itself. | Multiple causes and categories of damage may be involved. |
| Possible Actual Total Loss | The insured goods have been destroyed or no longer exist as goods of the insured kind | Physical condition, legal requirements, salvage value, and insurance wording | Refusal to sell alone does not necessarily establish an Actual Total Loss. |
| Possible Constructive Total Loss | Recovery, reconditioning, and forwarding costs exceed the market value on arrival | Clause 13, cost comparison, reasonable abandonment, and Notice of Abandonment | Inability to relabel alone does not establish a Constructive Total Loss. |
| Commercial Non-Saleability | Normal sale is avoided because of brand policy or customer standards | Physical damage, legal saleability, alternative sales, and salvage value | Distinguish commercial policy from an insured total loss. |
Points to Confirm When Calculating the Amount of Loss
| Item to Confirm | Details to Confirm | Main Documents | Notes |
|---|---|---|---|
| Total Quantity | Total number of units, cans, cases, and pallets | Invoice, Packing List, and Warehouse Receipt | Compare the declared quantity with the actual quantity. |
| Damaged Quantity | Number of individual products whose labels are damaged to the extent that the goods are not saleable in their current condition | Inspection report, photographs, and survey records | Do not automatically treat all products in wet cartons as damaged. |
| Severity of Damage | Minor waviness, partial peeling, readable information, or complete illegibility | Comparison with intact goods, close-up photographs, and sales standards | Distinguish cosmetic defects from regulatory-labeling deficiencies. |
| Rework Unit Cost | Unit costs for label production, removal, application, inspection, and repacking | Multiple quotations, process charts, and time records | Check whether unnecessary or excessive manual-work costs are included. |
| Resale Feasibility | Whether regular sale, discounted sale, or alternative use is possible after relabeling | Importer confirmation, buyer responses, and quality confirmation | Do not base the determination solely on rejection by one buyer. |
| Residual Value | Value before and after damage, removal of brand markings, or reconditioning | Purchase quotations, disposal proposals, and market data | Residual value may be taken into account when calculating the indemnity. |
| Payment Limit | Insured value of the damaged goods, policy limits, and deductible | Insurance certificate, Label Clause, and policy details | Check whether the proposed rework costs exceed the value of the damaged goods. |
If Relabeling Is Not Possible
For special labels, molded-in markings, tamper-evident labels, sealing labels, or markings integrated with expiration dates or lot information, simple replacement of the label may not be possible.
Manufacturers or brand owners may also prohibit relabeling by third parties for quality-assurance, anti-counterfeiting, or distribution-control reasons.
Even in these circumstances, the entire value of the goods should not immediately be treated as an insured loss. The following steps should be followed:
- Determine whether relabeling is technically impossible or prohibited solely by internal commercial policy.
- Confirm whether lawful relabeling by the importer or manufacturer is permitted under the applicable laws and regulations.
- Examine repacking, transfer to different containers, bulk sale, discounted sale, or alternative uses.
- Confirm the residual value after removal of brand markings.
- Calculate the costs of recovery, reconditioning, storage, transportation, and inspection.
- Compare these costs with the market value on arrival and determine whether the Constructive Total Loss requirements of Clause 13 may become relevant.
- If a total-loss claim is contemplated, confirm notification to the insurer and the handling of salvage, abandonment, and any required Notice of Abandonment.
Inability to relabel, rejection by a buyer, or brand policy alone does not automatically establish a Constructive Total Loss.
Standard Five Classifications of Freight Forwarder Involvement
The five classifications used in this article are not established by law or industry-wide consensus. They serve as an analytical framework within this series to clarify the scope of freight forwarder involvement.
| Standard Five Classifications | Main Involvement in Label Damage Incidents | Central Focus of Liability Assessment | Main Documents |
|---|---|---|---|
| Simple Intermediary | Acts as an intermediary connecting the cargo owner with the shipping line, warehouse operator, insurance company, label supplier, or surveyor. | Whether the freight forwarder went beyond simple intermediation by assessing or guaranteeing the amount of loss, relabeling outcome, or saleability | Referral records, quotations, and emails |
| Cargo Transportation Service Provider | Provides cargo transportation services covering the transport segment in which the label damage occurred. | Contracted transport segment, packing conditions, handling instructions, incident notification, and obligations under the transport contract | Transport contract, booking documents, and work instructions |
| NVOCC / House B/L Issuer | Acts as the House B/L issuer and contractual party for the international transport. | House B/L terms, liability limits, notification deadlines, and claims handling | House B/L, Master B/L, and transport terms |
| Door-to-Door Single Contractor | Undertakes pickup, international transport, warehousing, delivery, inspection, and rework as an integrated service. | Scope of the integrated contract, subcontractor management, communication between operations, and evidence preservation | Comprehensive quotation, specifications, and subcontractor records |
| Agent/Coordinator for Specific Operations | Coordinates surveys, inspections, relabeling, quality checks, or claims adjustment within the specifically delegated scope. | Delegated confirmation items, scope of coordination, and final decision-making authority | Delegation records, confirmation requests, and work reports |
Contracting Carrier and Actual Carrier are legal or contractual status concepts and do not replace the Standard Five Classifications used in this article.
Practical operations such as packing, storage, inspection, sorting, relabeling, repacking, and quality inspection do not by themselves constitute a sixth classification.
Example 1: Damage to Bottle Labels Due to Condensation Inside a Container
Imported bottled beverages were transported in a container in which condensation occurred. Some cartons became wet, and the bottle labels wrinkled, peeled, or became illegible.
The bottles, caps, and contents remained intact, and lawful replacement labels could restore the products to a saleable condition.
After confirming the insured perils and exclusions under the applicable ICC wording, the Label Clause may apply to reasonable costs attributable to the damaged quantity, including label printing, removal of damaged labels, relabeling, inspection, and repacking.
The number of wet cartons does not necessarily correspond to the number of bottles with damaged labels. Inspection must therefore be conducted at the individual-product level.
Where the contents are unharmed and relabeling is feasible, the assessment should focus on reasonable restoration costs rather than the total value of the products.
Example 2: Label Damage Caused by Packing Defects Before Attachment of Insurance
Canned goods were packed into cases without adequate dividers before the attachment of insurance. The products were able to move within the cases during transport.
Ordinary transport vibration caused the cans to contact one another, resulting in abrasion and damage to many brand labels.
In this situation, payment should not be determined solely by reference to the Label Clause. The possible application of the inadequate-packing or preparation exclusion under ICC 2009 Clause 4.3 must also be examined.
The key issues are whether packing was completed before attachment of insurance, whether it was sufficient for the ordinary course of transit, and whether the inadequate packing caused the label damage.
The Label Clause determines how covered label damage may be valued. It does not necessarily create coverage where the underlying damage is excluded.
Example 3: Dispute over Inability to Relabel and Constructive Total Loss
A tamper-evident label and manufacturing lot number were integrally applied to a product container. Water damage during transport made the markings illegible.
The manufacturer prohibited replacement of the label by a third party, making it difficult to return the product to its ordinary distribution channel.
The contents nevertheless remained intact, and the goods retained some residual value for alternative use after removal of the brand markings.
Total loss should not be determined solely by the inability to relabel. Repacking, alternative use, residual value, reconditioning costs, forwarding costs, and market value on arrival must also be considered.
When a Constructive Total Loss is contemplated, the cost comparison and reasonable-abandonment requirements under ICC 2009 Clause 13 must be confirmed.
Inability to sell through the ordinary distribution channel does not necessarily establish an Actual Total Loss or Constructive Total Loss for insurance purposes.
Cases Commonly Problematic in Practice
| Case | Main Points | Key Reference Documents | Initial Response |
|---|---|---|---|
| The outer cartons became wet, but only some product labels inside were damaged | Difference between affected cartons and damaged product units | Unpacking photographs, product-level inspection sheets, and survey records | Do not declare the entire shipment a total loss; determine damage at the product-unit level. |
| The label was abraded, but all mandatory information remained readable | Degree of impairment, appearance standards, and reasonable relabeling cost | Comparison with intact products, buyer standards, and photographs | Classify the severity of damage and confirm whether relabeling or discounted sale is necessary. |
| Only the locally required expiration-date label became unreadable | Regulatory labeling requirements, possibility of relabeling, and affected quantity | Label draft, importer confirmation, and damage photographs | Confirm a lawful method of relabeling before disposal or rework. |
| Labels and contents were contaminated by leakage from other cargo | Separation of Label Clause damage from damage to the cargo itself and claims against the leakage source | Laboratory analysis, photographs, stowage records, and incident reports | Inspect the contents immediately and notify potentially responsible third parties. |
| Labels detached throughout the lot because of poor adhesion | Manufacturing defect, inherent characteristics, and whether any transport accident occurred | Same-batch records, manufacturing records, and pre-shipment photographs | Compare the affected goods with products from the same batch outside the insured transit. |
| Relabeling is prohibited by brand policy | Physical damage, commercial policy, residual value, and disposal method | Brand policy, disposal plan, and purchase quotations | Do not assume total loss; investigate alternative sale, alternative use, and residual value. |
| The insurer was notified after relabeling work had started | Pre-work condition, reasonableness of expenses, preservation of evidence, and prior approval | Pre-work photographs, work records, quotations, and notification records | Preserve the remaining evidence and coordinate with the insurer before further work. |
| Relabeling costs exceeded the market value of the damaged goods on arrival | Residual value, alternative disposal, Clause 13, and payment limits | Cost-comparison schedules, market value on arrival, and disposal quotations | Present alternative proposals to the insurer before continuing reconditioning. |
Judgment Checklist for Freight Forwarder Practice
| Confirmation Stage | Party to Confirm With | Points to Confirm | Actions If Problems Are Found |
|---|---|---|---|
| At Discovery of Damage | Cargo Owner, Warehouse Operator, Delivery Company | Condition of the labels, packaging, containers, contents, water damage, and contamination | Photograph individual products, cases, and pallets before any rework. |
| During Cause Investigation | Warehouse Operator, Shipping Line, Delivery Company, Surveyor | Water damage, condensation, leakage, abrasion, pressure, packing, and normal deterioration | Compare the damage with the documented pre-shipment condition. |
| When Confirming Clause 4.3 | Cargo Owner, Packaging Contractor, Insurance Company | Responsible party, timing of work, attachment of insurance, and packing specifications | Distinguish independent contractors from employees and confirm causation. |
| When Confirming Quantity | Cargo Owner, Warehouse Operator, Surveyor | Total quantity, damaged quantity, unsaleable quantity, and quantity requiring rework | Prepare a product-level inspection sheet. |
| When Confirming Contents | Cargo Owner, Quality Control, Inspection Agency | Leakage, spoilage, deterioration, foreign-matter contamination, and container damage | Separate damage to the cargo itself from label damage. |
| When Confirming Legal Labeling | Cargo Owner, Importer, Quality Control | Ingredients, expiration date, importer, country of origin, allergens, and lot number | Confirm a lawful relabeling method. |
| When Mitigating Damage | Insurance Company, Surveyor, Warehouse Operator | Isolation, drying, sorting, relabeling, and notification to third parties | Record reasonable measures and expenses in accordance with Clause 16. |
| When Calculating Expenses | Label Vendor, Warehouse Operator, Insurance Company | Label production, removal, replacement, inspection, repacking, and inland delivery costs | Specify the affected quantity, unit price, work method, and necessity of each expense. |
| When Considering Total Loss | Insurance Company, Adjuster, Marine Lawyer | Recovery and reconditioning costs, market value on arrival, salvage value, and Clause 13 | Do not determine total loss solely on the basis of buyer rejection or brand policy. |
| When Making Subrogation Claims | Shipping Line, Warehouse Operator, Delivery Company, Packaging Contractor | Responsible party, notification deadline, liability limits, and supporting evidence | Preserve subrogation rights in accordance with Clause 16.2. |
Documents Important as Evidence
| Document Type | Main Documents | Purpose of Confirmation | Notes |
|---|---|---|---|
| Insurance Documents | Insurance policy, ICC wording, Label Clause, and Brands and Labels Clause | Confirm coverage, exclusions, calculation method, and payment limits. | Review the official wording rather than relying on the clause title alone. |
| Damage Photographs | Photographs of products, labels, containers, cases, pallets, and the transport container | Confirm the extent, cause, and quantity of damage. | Retain comparison photographs of undamaged products. |
| Quantity Documents | Invoice, Packing List, inspection sheets, and quantity summaries | Determine total quantity and damaged quantity. | Record damage by individual product unit. |
| Label Documents | Label drafts, material specifications, adhesive specifications, printing records, and same-batch samples | Confirm label content, possible material defects, and whether replacement labels can be produced. | Preserve the pre-incident specifications. |
| Packing Documents | Packing specifications, internal photographs, worker identification, and work times | Confirm the requirements relevant to Clause 4.3. | Compare the packing time with the attachment of insurance. |
| Content-Condition Documents | Quality inspections, composition tests, container checks, and temperature records | Confirm whether the damage is limited to labels. | Verify whether the sampling method is representative. |
| Cost Documents | Quotations for relabeling, removal, inspection, repacking, and transportation | Confirm the necessity, unit price, and reasonableness of costs. | Separate loss-mitigation costs from ordinary operating expenses. |
| Residual-Value Documents | Buyback quotations, discounted-sale proposals, alternative-use proposals, and disposal costs | Confirm the partial-loss amount and whether total-loss requirements could be relevant. | Also confirm the value after removal of brand markings. |
| Notification and Claim Documents | Accident notices, claim letters, survey attendance notices, and deadline-management records | Preserve rights against third parties under Clause 16.2. | Distinguish an accident notice from a formal claim. |
Items to Confirm with the Insurance Company or Insurance Agent
- The exact wording of the Label Clause, Labels Clause, or Brands and Labels Clause
- The scope of coverage for labels, capsules, packaging, brands, and containers
- Whether the damage must have resulted from an insured peril
- The relationship with ICC 2009 Clause 4.2, Clause 4.3, and Clause 4.4
- The treatment of costs for producing, removing, and replacing labels, inspection, and repacking
- The scope of reasonable loss-mitigation expenses under Clause 16
- The fact that Clause 17 preserves rights and is not an independent cost-indemnity clause
- Whether insurer approval is required before inspection or rework
- The method for determining the damaged quantity and whether a survey is required
- The handling of residue, brand removal, discounted sale, alternative use, and disposal
- Payment limits, deductible amounts, and the insured value of the damaged goods
- The treatment of Constructive Total Loss under Clause 13
- Accident-notification deadlines, formal-claim deadlines, limitation periods, and suit time limits
When to Consult a Maritime Lawyer or Insurance Law Specialist
- When the official wording or payment scope of the Label Clause is disputed
- When the responsible party, timing of work, or causation under Clause 4.3 is disputed
- When it is disputed whether relabeling costs are direct loss under the Label Clause or mitigation expenses under Clause 16
- When the boundary between brand policy and physical damage is disputed
- When an Actual Total Loss or Constructive Total Loss is claimed because relabeling is impossible
- When cost comparisons under Clause 13 or reasonable abandonment are disputed
- When damage to the contents, statutory-labeling issues, or product recall arises at the same time
- When pursuing high-value subrogation claims against shipping lines, warehouses, carriers, or packing contractors
- When food-labeling laws, import regulations, or the laws of multiple jurisdictions are involved
- When notification deadlines, claim deadlines, limitation periods, or suit time limits are approaching
Common Misunderstandings
| Misunderstanding | Actual Consideration | Practical Point to Confirm |
|---|---|---|
| The Label Clause is a single, globally uniform clause. | Multiple wordings, including Labels Clause and Brands and Labels Clause, are used in the market. | Check the actual insurance policy and official wording. |
| If the outer carton is wet, all products inside have label damage. | Wet outer cartons do not necessarily correspond to the number of damaged product labels. | Inspect the goods at the individual-product level. |
| If the label is damaged, the entire sales value of the product is lost. | If the contents are intact and relabeling is possible, reasonable restoration costs will generally be the principal measure of loss. | Confirm rework costs, saleability, and residual value. |
| If the buyer rejects the goods, the loss is automatically a total loss. | Buyer rejection alone does not necessarily establish an Actual Total Loss or Constructive Total Loss. | Check alternative sales, residual value, and Clause 13. |
| All label damage is caused by a transport accident. | Damage may result from label materials, adhesive failure, manufacturing defects, normal aging, or inadequate packing. | Confirm the pre-incident condition, same-batch condition, packing, and accident evidence. |
| If there is a Label Clause, Clause 4.3 is irrelevant. | Even if the Label Clause defines the method of assessing damage, it does not necessarily displace the inadequate-packing exclusion under Clause 4.3. | Check the interaction between the clauses and all Clause 4.3 requirements. |
| All relabeling costs are paid under Clause 16. | First confirm direct compensation under the Label Clause. Clause 16 should be considered separately for reasonable expenses incurred to avert or minimize recoverable loss. | Confirm the purpose, necessity, and reasonableness of each cost. |
| Clause 17 covers relabeling costs. | Clause 17 provides that preservation measures do not constitute a waiver or acceptance of abandonment. | Confirm the basis for cost recovery under the Label Clause or Clause 16. |
| If relabeling cannot be carried out, the goods automatically constitute a Constructive Total Loss. | Clause 13 requirements must be satisfied, including the applicable cost comparison and reasonable abandonment. | Check recovery and reconditioning costs, residual value, market value on arrival, and abandonment. |
| If the contents are intact, there cannot be an insured loss. | If a label required for lawful or commercial sale is damaged by an insured peril, the Label Clause may become relevant. | Confirm the cause, extent of damage, and official policy wording. |
| If mandatory local labeling is unreadable, the goods must always be destroyed. | Lawful relabeling or repacking by the importer or manufacturer may be possible. | Confirm legal requirements, available rework methods, and saleability. |
| Photographs taken after rework begins are sufficient. | If the pre-rework condition is lost, proving the cause, quantity, and severity of damage becomes difficult. | Obtain photographs, survey records, and insurer instructions before rework. |
Practical Points
- The Label Clause is not a single Institute standard clause included in the ICC wording.
- Names and wording vary, including Labels Clause and Brands and Labels Clause, so the official clause must be reviewed.
- If only the labels are damaged while the contents and containers remain intact, reasonable relabeling and restoration costs are the principal issue.
- Even where a Label Clause applies, confirm whether the underlying damage was caused by an insured peril.
- If inadequate packing or preparation is suspected, verify the responsible parties, timing, and causation under ICC 2009 Clause 4.3.
- Independent contractors are not included within the meaning of employees under Clause 4.3.
- Relabeling costs should first be examined as direct compensation under the Label Clause.
- Reasonable measures to avert or minimize recoverable loss may involve Clause 16.
- Clause 17 is not a cost-indemnity provision; preservation measures do not constitute a waiver or acceptance of abandonment.
- Damage limited to labels will generally be adjusted as a partial loss.
- Inability to relabel or refusal to sell does not automatically establish a Constructive Total Loss.
- Constructive Total Loss requires confirmation of the cost comparison, reasonable abandonment, and applicable insurance wording under Clause 13.
- The damaged quantity should be determined by individual product unit rather than by the number of affected outer cartons.
- Damage to the contents, containers, regulatory markings, commercial brand policy, and residual value must be assessed separately.
- Photographs, inspection reports, cost breakdowns, quality data, and notifications to third parties should be preserved promptly.
Summary
The Label Clause is a special clause that establishes a method for calculating indemnity when only labels, capsules, packaging, or brand markings are damaged on cargo whose labeling materially affects its marketability or value.
There is no single worldwide Institute standard wording called the Label Clause. Different wordings, including Labels Clause, Brands and Labels Clause, and Brands/Labels Clause, are used in the market.
The applicable markings, relabeling, repacking, reconditioning, brand-removal requirements, salvage value, and payment limits must therefore be confirmed from the actual insurance policy and official clause wording.
When only the label is damaged, the container and contents remain intact, and lawful and reasonable relabeling can restore the product to its pre-incident saleable condition, the amount of loss will generally be based on reasonable costs for new labels, removal of damaged labels, relabeling, inspection, repacking, and necessary transportation rather than the entire value of the product.
If the label damage was caused by inadequate packing or preparation, the relationship with ICC 2009 Clause 4.3 must also be examined.
Clause 4.3 requires confirmation of the packing condition, the person who performed the work, the timing of the work, whether the work occurred before attachment of insurance, and whether the inadequate packing caused the damage.
Sorting, segregation, drying, relabeling, and notification to third parties after the accident may involve ICC 2009 Clause 16 from the perspectives of averting or minimizing recoverable loss and preserving subrogation rights.
However, relabeling costs should first be examined as direct compensation under the Label Clause and should not all be classified automatically as Sue and Labour expenses.
Clause 17 provides that measures taken to save, protect, or recover the cargo do not constitute a waiver or acceptance of abandonment, or otherwise prejudice the rights of either party. It does not provide an independent basis for reimbursement of relabeling costs.
Where only the labels are damaged, the loss will generally be adjusted as a partial loss of the affected goods.
An Actual Total Loss or Constructive Total Loss does not arise automatically merely because relabeling is difficult or a buyer refuses to accept the goods.
When considering Constructive Total Loss under ICC 2009 Clause 13, the costs of recovery, reconditioning, and forwarding the cargo to the destination must be compared with its market value on arrival. Salvage value, alternative disposal or sale, reasonable abandonment of the insured property, and any required Notice of Abandonment must also be confirmed.
Freight forwarders and NVOCCs should neither dismiss label damage as insignificant exterior damage nor automatically treat it as a loss of the entire product value. The cause, responsible party, damaged quantity, condition of the contents, regulatory markings, cost breakdown, and salvage value should be recorded separately.
Final insurance coverage and liability are determined individually according to the actual Label Clause, applicable ICC clauses, insurance policy, cause of damage, damaged quantity, feasibility of reconditioning, salvage value, and available evidence.
